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Achieve and maintain security (PCI DSS) compliance in the most cost effective manner


PCI DSS Compliance

Firstly, it’s important to note that any organization that stores, processes or transmits credit card data must be compliant with the Payment Card Industry Data Security Standards (PCI DSS), as such the security standards are mandatory for card handling organizations in Read More


What are the best methodologies to prevent credit card fraud in your business?

Protection is key Merchants handling sensitive credit card data are under increasing pressure maintaining PCI DSS compliance. When it comes to what are the best methodologies to prevent credit card fraud in your business there is one idea to keep in Read More

fraud screening

Fraud screening – when is it appropriate to introduce this into your business processes?

If you’re an established business or a start-up and you deal with credit card transactions, you need to know that when it comes to determining when it is appropriate to introduce fraud screening into your business processes, the answer is – Read More


Acceptable fraud levels, is there such a thing?


Credit Card Fraud

There is a new five-letter “F word” on the scene and it’s a menace for any business involved in credit card transactions. The word is fraud and it’s spreading like wildfire across the global economy. So the question needs to be Read More


Australia’s New Mandatory Data Breach Legislation: How will it impact your business?


Data Security

The Mandatory Data Breach Notification scheme is expected to be in place within the year in Australia.   This means that businesses will be legally obliged to notify the Privacy Commissioner and customers if they have experienced a data breach. Who will Read More


The importance of flexible real-time dynamic fraud tools

While fraud is an ever present and growing issue for Australian businesses, with the right technology you can start to reverse the trend to protect your business. That’s the importance of having flexible, real-time dynamic fraud tools. When it comes to Read More

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Cost of data breach report (with Australian Statistics)

Ponemon Institute 2013 Cost of Data Breach report The 2013 Cost of Data Breach report published by the Ponemon Institute (sponsored by Symantec) reveals some interesting and valuable insight into the real-life cost when a data breach occurs. The 2013 Cost Read More

Credit card data discover tools lay the foundation for good data security

Card Holder Data (CHD) discovery tools are becoming essential in identifying none secure sensitive data locations. Since December 2013, a series of data breaches resulting in the loss of over 100 million credit card numbers were reported to occur at some Read More

The benefits of mandatory data breach notification laws in Australia

Mandatory data breach notification laws would result in greater security for Australians and improved protection of their sensitiveinformation. And it’s what Australian consumers want. Public concern about data breaches, online privacy and identity fraud is on the rise and Australians are Read More

Pause call recording is quickly becoming legacy technology in the contact centre

Pause and Resume call recording in the contact centre

Pause-and-resume recording is quickly becoming a legacy solution that no longer efficiently serves the purpose it was designed for, namely to facilitate and ensure Payment Card Industry Data Security Standards (PCI DSS) compliance in the contact centre. Technology has matured over Read More

Australia’s New Privacy Laws, Important Insights


PCI DSS Compliance

The reforms to the federal Privacy Act include significant changes to the existing privacy principles which apply to private and public sector organisations and businesses. The new laws place more noteworthy obligations on Australian companies to guarantee that they have….

What is PCI DSS Compliance?


PCI DSS Compliance

What is PCI DSS Compliance? Payment Card Industry Data Security Standards (PCI DSS) are technical and operational requirements set by the PCI Security Standards Council (PCI SSC) to protect cardholder data. The latest update of the standard, known as PCI DSS Read More

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