fraud screening

Fraud screening – when is it appropriate to introduce this into your business processes?

If you’re an established business or a start-up and you deal with credit card transactions, you need to know that when it comes to determining when it is appropriate to introduce fraud screening into your business processes, the answer is – Read More

contact-centre-compliance

Contact Centers: the benefits of DTMF credit card payment processing filtering – having the right contact centre processes in place

The benefits and costs associated with IP Solutions AgentSecure credit card DTMF filtering are numerous, but they all lead to the same conclusion: they ensure that you have the right contact centre processes in place are you are guaranteed that your Read More

credit-card-fraud

How to eliminate credit card fraud in the call centre

Contact centres face many challenges around Payment Card Industry Data Security Standards (PCI DSS)   compliance and they have become the target for data breaches and fraud globally. The exposure to fraud in the contact center is heightened as numerous agent systems Read More

contact-credit-card-payments

Why secure contact centre payment processes are essential to your business

30/05/2016

Payment Solutions

Contact centers face many challenges in terms of complying with the Payment Card Industry Data Security Standards (PCI DSS), in addition to which many call centers have become the target for fraud globally. But as you may be aware, payment credit Read More

PCI-DSS-compliant

How to make your credit card payment channels PCI DSS compliant

26/04/2016

Payment Solutions

Let’s say you are a thriving business who has had a fantastic financial year with results that has left everyone smiling. While no-one would begrudge you that good fortune, it may prove somewhat worthless if you are hit with the financial Read More

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