AgentSecure®
Ensure both office and home-based workers can take payments over the phone securely. AgentSecure® is an enterprise-grade, agent assisted payments service that removes agents from PCI DSS compliance scope whether they are working from the office or home. AgentSecure® streamlines your payment processes, reduces friction and call-handling times to increase efficiencies in your contact centre. AgentSecure® will help increase payment conversion rates with real-time agent assistance during the payment process.
AgentSecure® is Australian technology, hosted in Australia with full data residency.
Working securely from home
Give Agents the flexibility to work from home or the office and accept payments securely.
IVRSecure
IVRSecure is a highly effective IVR overlay security service which facilitates compliance with APRA CPS 234 and PCI DSS security requirements.
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Agent Desktop workflow
Improve your desktop workflow with a customised PCI DSS compliant payment page.
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