The unique communication method makes it possible to have a hosted, cloud-based management system that receives traffic information from individual appliances for analysis, interpretation and reaction. This communication method eliminates the need for on-site configuration, with authenticated users accessing the Central Management System via the Internet to interact with the appliances.

Unlike traditional management platforms, communication with the management system is initiated by the endpoint, negating the need for static IP addresses and individually pre-configured appliances.

Every two minutes, each MerchantSecure appliance checks with the management system for configuration changes or firmware updates. The appliances also transmit raw traffic logs to the Central Management System for automatic interpretation and analysis.

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